Banken + DatentechnikHandelsgesellschaft mbH

Technical service provider for over 30 years

ATMs and self-service systems: installation, relocation and service from a single source

BDT GmbH handles the installation, commissioning, relocation and maintenance of self-service systems for banks, retailers and manufacturers – throughout Germany and in neighbouring countries, with its own qualified staff.

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BDT GmbH headquarters with company flags

30+

years of experience in the banking sector

4 hrs

restoration time with full service

3,000+

devices and systems installed

approx. 2,500

service calls per year

Everything for your self-service infrastructure

We support self-service systems throughout their entire life cycle – from initial installation through maintenance and upgrades to professional decommissioning.

Banks and savings banks

Installation, maintenance and repair of ATMs and self-service hardware. Vendor-independent advice, either as a full-service contract or on a time-and-materials basis.

Retail and machine operators

Installation and commissioning of deposit safes, key safes, self-service terminals and machines in branches and at stations – on schedule and during normal operations.

Manufacturers of self-service systems

Installation and commissioning of your systems at end-customer sites in Germany, followed by ongoing technical support.

Services

Our range of services

Installation and commissioning

Transport, positioning, anchoring and commissioning of ATMs, safes and self-service devices.

Relocation

Dismantling, secure transport and recommissioning when a site is closed or relocated.

Rollouts and device replacement

From a single device to the nationwide replacement of more than 100 devices within a few weeks.

Maintenance and fault resolution

Scheduled maintenance and on-call service with agreed service levels, with a 4-hour restoration time on request.

Upgrades and modifications

Extension and adaptation of functions and components directly on site.

Decommissioning, disposal and spare parts storage

Professional decommissioning, environmentally sound disposal and storage of spare parts.

For manufacturers

Your installation and service partner in Germany

For manufacturers of self-service systems, we handle installation and commissioning at the end customer’s site as well as ongoing technical support. We work to your specifications and fully document every assignment. We already work successfully with international manufacturers.

Discuss a partnership

Our own trained technicians

Dedicated contacts from planning to acceptance.

Working to manufacturer specifications

Delivery in line with your checklists, processes and documentation requirements.

Nationwide coverage

Individual orders as well as multi-site rollouts, including in neighbouring countries.

Service after installation

Maintenance, fault resolution with service levels, and spare parts stocking.

Relocation

Professional relocation of large self-service systems

ATMs and safes place special demands on dismantling, transport and security. We manage the entire relocation from a single source and keep your system’s downtime to a minimum.

Step 1

Site survey and planning

Assessment of both sites, access routes and structural load, and agreement on the date and downtime window.

Step 2

Shutdown and dismantling

Professional dismantling and securing of the system and its components.

Step 3

Secure transport

Transport with suitable equipment and experienced staff.

Step 4

Installation and commissioning

Anchoring, connection, functional testing and documented handover at the new site.

Security

Security solutions for ATMs

Mechanical and electronic protection systems against tampering, vandalism and attacks. We supply, install and maintain the systems and tailor them to your devices and sites.

Gas Protection Unit

Protection against gas attacks on ATMs.

Inksys

High-quality IBNS – intelligent banknote neutralisation system.

ISS

Passive ink-staining system, very easy to retrofit.

Fog systems

Effective protection of ATMs and bank lobbies against night-time attacks.

APC

ATM Protect Cover – secure RC3-rated night shutter for through-the-wall ATMs.

Alarms and monitoring

Sensors, camera integration and real-time monitoring.